Canvas Photo Art
6418 PJ Heerlen
Chamber of Commerce number: 81543131
What do we do with your data
For your order we need your (company) name, e-mail address, address(es), payment details and sometimes your telephone number. This way we can deliver your order and keep you informed about your order. We give your information to others if this is necessary for the delivery of your order or to improve your shopping experience. You can think of delivery services or our distribution center. Later in this document you can see with which parties we share your data.
What personal data do we process
We process the following data for the delivery of your order, invoice and to improve your shopping experience: (company) name, address, e-mail address, telephone numbers and IP addresses (the latter is anonymised).
Purpose of personal data processing
We use your data to:
to process your order
improve your shopping experience
to be able to send you newsletters
to be able to personalize your store visit
to be able to contact you about your order
to ask you to write a review about our webshop
Data retention period
We keep your data for up to 7 years after placing your order.
Information about the recipients of your data
In order to process your order and improve your shopping experience, we share your data with the following parties:
Mijnwebwinkel (our webshop platform)
MyParcel (for sending your package)
Mollie (if you pay via this payment provider)
Processing agreements have been concluded with these parties.
With the help of cookies, Canvas Fotokunst ensures, among other things, that you do not repeatedly receive or have to enter the same information when you visit our site. We make surfing our website easier for you. In addition, we can remember the contents of your shopping cart for you. Thanks to cookies, we can also see how the website is used and where we can improve it. We do this using analytical cookies for use in Google Analytics. Google Analytics stores the anonymized IP address for this.
In your account we store, among other things, the following information: your name, address(es), telephone number, e-mail address, delivery and payment details and specified information and previously viewed and ordered products. Handy, because then you don't have to enter this data every time.
Sometimes we use another party to perform repairs on products you have purchased from us. That party can use your data for this.
You can sign up for our newsletters. This way you stay informed of our offers, promotions and our news. We have general and personal newsletters. We compile the personal newsletters based on your data, such as previous orders. That makes the newsletter more interesting for you. If you no longer wish to receive newsletters from us, you can unsubscribe via the link at the bottom of the newsletter or via e-mail address email@example.com.
To improve our service, we ask you to write a review after placing an order. If you want to write a review, choose whether your personal details or name are visible to others. We keep track of who writes which review.
More personal shopping
We have so many items in our store that we are happy to help you on your way. For example by pointing you to articles that are of interest to you. This is based on your previous visits to our website and your previous orders. We then look at cookies and your IP address, but also at what you previously bought from us. In addition, we and our advertising networks and media agencies may show you advertisements. This is based on your previous visits to our websites and the websites of third parties. We and our advertising networks and media agencies then collect your surfing, searching and purchasing behavior on the basis of cookie techniques, your IP address and the advertising number that is linked to the device you use to surf.
Postpay If you buy items that you do not want to pay immediately, your creditworthiness can be checked by our payment provider or by us. For that credit investigation, we may give your information to others, who may only use this information for that purpose. In addition, we may call you to remind you of an invoice that has expired. We can also pass on your details to a collection agency and/or bailiff who collects unpaid invoices on our behalf. Corporate Clients and Affiliate Program We also store contact details of our business customers. If it is personal data, we treat this data just like that of our other customers. social media When, if you are logged in to one of the social networks, you indicate that you like or share an article, that article will appear on your social media account. Canvas Photo Art does not have access to your social media account, but you can share articles that you find fun, useful or useful with friends. If you ask us a question via social media and we see that question come up, we will save that message and your account name so that we can respond to your message. What do we not do with your data? We do not sell your data to other parties. Right of access, correction, deletion, objection and transferability You have the right to view, correct and delete your data. You also have the right to withdraw previously given permission for the use of your data. If you have any questions about this or if you want to submit a request for change/removal, please contact us at firstname.lastname@example.org. Your request will be processed within 4 weeks. Submit a complaint Do you have a complaint about our company? You can reach us at email@example.com. If your complaint relates to your privacy, you can also submit a complaint to the Dutch Data Protection Authority.
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